• +52 (999) 924 4642

Reservation Policy

Prepayment Rates

A. Policies

Check in: 15:00 hrs.
Check out: 12:00 hrs.
100% of the stay will be charged at time of booking to the credit or debit card provided in the reservation. A confirmation of your reservation will be sent to the email provided at the time of booking.
3rd person has an extra cost of $65 USD per night including taxes; subject to availability at time of booking.
All rooms are nonsmoking; the non-compliance of this policy will incur a charge of $ 100 USD.

B. Changes and Cancellations

1. Low Season (January 3rd to October 31st)

- Cancellations are not accepted.
- No Shows or Early Departures will be penalized with entire stay.

2. High Season (November 1st to December 17th) 

- Cancellations are not accepted.
- No Shows or Early Departures will be penalized with entire stay.

3. Holiday Season (December 18 to January 2nd)

- Changes or cancellations are not accepted.
- No Shows or Early Departures will be penalized with entire stay.
- During this period the hotel requires a minimum of 3 nights.


Added values:

All our rates include the following added values:

• American breakfast for the adults sharing room.
• Welcome drink.
• A welcome dish in the room at your arrival 
• Free Wi-Fi .
• Free Parking.
• Valet Parking Service.

All rates are subject to 16% of VAT and 3% lodging tax + $5 USD of service charge per night.